Effective Date:28/06/2025
These Terms of Service ("Terms") govern your use of Habarichat's products and services, including our APIs, software, tools, developer services, data, documentation, and websites (collectively, "Services"). By accessing or using our Services, you agree to these Terms and our Privacy Policy.
You must be at least 18 years old to use the Services. If you are under 18, you may only use the Services with parental or legal guardian consent. If you use our Services on behalf of another entity, you must have the authority to accept these Terms on its behalf. You agree to provide accurate and complete registration information and keep it updated. You are responsible for all activity associated with your account, including safeguarding your credentials.
We grant you a non-exclusive, non-transferable license to access and use the Services in accordance with these Terms and all applicable laws. Habarichat retains all rights, title, and interest in and to the Services.
We welcome and may freely use any feedback, comments, or suggestions you provide to improve our Services without obligation or compensation.
You may not:
Any third-party platforms or tools you connect to Habarichat (e.g., WhatsApp, Telegram, Facebook) are governed by their own terms and conditions. You are solely responsible for compliance with such terms, and for obtaining appropriate consents and permissions.
You retain all rights to input data ("Input") you provide to the Services. Subject to compliance with these Terms, you are assigned ownership of the output ("Output") generated in response (together, "Content"). You are responsible for ensuring your Content is lawful and non-infringing.
Due to the probabilistic nature of machine learning, similar Input from different users may result in identical or similar Output. Such Output is not exclusive and may be reused across clients.
We may use your Content to improve the quality, safety, and performance of our Services unless you opt out by written request. If you opt out, certain features or enhancements may be limited.
Our Services leverage AI and are inherently probabilistic. Outputs may be inaccurate or misleading. You are responsible for verifying Output before reliance, especially in sensitive or legal contexts.
Habarichat supports integrations with various messaging platforms (e.g., WhatsApp Business API, Facebook Messenger, Telegram, Instagram). You:
Habarichat does not store platform credentials or end-user tokens without encryption and secure protocols. Misuse or abuse of integrations may lead to suspension or termination.
You agree to pay all applicable fees per the pricing plan selected. You must provide accurate billing information. Charges may be recurring and will be billed periodically unless canceled.
We may update pricing with a 14-day notice via email or dashboard alert, unless the changes are required by law or relate to beta/experimental features.
Unpaid invoices may incur a 1.5% monthly finance charge. Access may be suspended for overdue accounts. Disputes must be raised within 30 days of the invoice date.
Multiple accounts created to exploit the free tier may result in disqualification and standard fees.
You may have access to confidential information including APIs, source code, or performance data. You agree to protect and not disclose such information without our written consent.
You agree to implement adequate security measures to safeguard API credentials, tokens, and data exchanged via our Services. Any breaches or vulnerabilities must be reported to [email protected].
Habarichat is a data processor acting under instruction from you as the data controller. You are responsible for ensuring data collection and processing complies with applicable privacy regulations (Kenya's DPA, GDPR, etc.).
You may request access, correction, or deletion of user data at any time by emailing [email protected]. We will respond to verified requests within a reasonable timeframe.
Habarichat is primarily automated. You are responsible for configuring human handoff or override workflows within your business processes. Habarichat is not liable for failure to respond in scenarios requiring human attention unless agreed via SLA.
You agree not to use the Services:
Misuse may lead to rate limiting, suspension, or termination.
These Terms remain in effect until terminated by either party. You may terminate by ceasing use of the Services. We may terminate with 30 days' notice or immediately for breach, fraud, or legal obligations. Upon termination, delete or destroy confidential material received.
You agree to indemnify Habarichat, its affiliates, and personnel from claims related to:
Disclaimer: Services are provided “as is.” We make no guarantees of accuracy, uptime, or suitability. Maximum liability is the lesser of amounts paid in the previous 12 months or KES 10,000.
Before taking legal action, you agree to notify us at [email protected] and attempt informal resolution. Unresolved disputes will be resolved via binding arbitration in Nairobi through ADR Services. Class actions are not permitted. Arbitration costs may be shared or waived based on financial capacity.
These Terms do not create a partnership or agency
You may not use Habarichat logos or names without permission
Copyright notices must follow DMCA/Kenyan procedure
You may not assign or delegate these Terms without our consent
We may modify these Terms with 30 days’ notice for material changes
These Terms are governed by the laws of Kenya. Legal notices should be sent to: [email protected]
For support or privacy inquiries: [email protected]