Healthcare

Automate patient communication for hospitals, clinics & pharmacies.

Manage appointments, answer health FAQs, send prescription reminders, and provide 24/7 patient support, all through WhatsApp and your website.

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Setup in under 15 minutes

No coding required

14-day free trial

Patient Privacy Protected

Patient communication is overwhelming your healthcare team.

Your staff spends more time on the phone than caring for patients.

Appointment Management Overload

Your reception team spends hours scheduling, rescheduling, and confirming appointments manually over the phone.

Repetitive Health FAQs

Patients ask the same questions about consultation fees, operating hours, insurance coverage, and medication availability every day.

Delayed Patient Responses

Patients expect instant answers on WhatsApp. When they don't get them, they take their business to other facilities.

Prescription & Follow-Up Gaps

Patients forget medication schedules and follow-up appointments. Your staff can't manually follow up with everyone.

What AI automation means for your healthcare facility.

Better patient experience, reduced admin workload, improved outcomes.

Automated Appointments

Patients can book, reschedule, and confirm appointments via WhatsApp 24/7 without tying up your reception staff.

Instant Patient Support

AI answers FAQs about services, pricing, insurance, and operating hours instantly, reducing phone call volume.

Automated Reminders

Send appointment reminders, prescription refill alerts, and follow-up check-ins automatically via WhatsApp.

Improved Patient Experience

Patients feel cared for when they get instant, helpful responses at any time of day or night.

Everything your healthcare facility needs for patient communication.

Features designed for hospitals, clinics, and pharmacies.

Appointment Booking AI

Patients book appointments through WhatsApp. AI checks availability, schedules, and sends instant confirmation with no receptionist needed.

Health FAQ Automation

Train AI on your services, consultation fees, insurance partners, visiting hours, and medication availability for instant patient answers.

Smart Reminders

Automated WhatsApp reminders for appointments, medication refills, vaccination schedules, and follow-up visits.

Pharmacy Support

Patients can check medication availability, pricing, and place refill requests via WhatsApp with AI assistance.

Unified Patient Inbox

All patient inquiries from WhatsApp, website, and social media in one dashboard, with your team working from it together.

Patient Communication Analytics

Track appointment bookings, response times, popular inquiries, and patient satisfaction, all from your dashboard.

Patient confidentiality is built in, not bolted on.

HabariChat routes and automates patient communication — it does not store medical records or clinical data. All messages are encrypted, access is role-restricted to your team, and patients can request data deletion at any time, in line with the Kenya Health Act 2017 and the Data Protection Act 2019.

Talk to us about compliance

Kenya DPA 2019

Data handling compliant with Kenya's Data Protection Act

End-to-End Encrypted

All patient communications encrypted via WhatsApp Business API

No Clinical Data Stored

We route messages — not medical records or health information

Role-Based Access

Only your authorised staff can access patient conversations

Frequently asked questions.

Everything you need to know about healthcare communication automation.

How long does setup take?

Setup takes less than 15 minutes. Connect your WhatsApp number, train AI on your services, pricing, and schedules, and start automating patient communication.

Does this support WhatsApp Business?

Yes, HabariChat integrates with WhatsApp Business API. Perfect for appointment booking, prescription refills, and patient support via WhatsApp.

Can humans take over chats?

Absolutely. When a patient has a complex medical inquiry, a doctor or nurse can take over the conversation with full history visible.

Is coding required?

No coding required. The setup is entirely visual. Any admin staff can manage the system without technical skills.

Is there a free trial?

Yes! Healthcare facilities get a 14-day free trial with full access to all features. No credit card required.

How does HabariChat protect patient information?

HabariChat does not store clinical or medical records. We handle the communication layer only — appointment confirmations, reminders, and FAQ responses. All messages sent via WhatsApp are end-to-end encrypted by default. Access to patient conversations is restricted to your designated team members. In line with the Kenya Health Act 2017 and the Data Protection Act 2019, patients can request access to or deletion of their communication data at any time. For detailed data processing agreements, contact us.