See exactly what's included in every plan.
Verified WhatsApp Tech Provider — Meta bills your message costs directly, 0% markup
| Feature | Starter
$29 /month
KSh 3,500/mo
|
Most Popular
Growth
$99 /month
KSh 12,500/mo
|
Premium
$499 /month
KSh 64,500/mo
|
Enterprise Custom |
|---|---|---|---|---|
| General | ||||
| Free Trial | 14 days, up to 250 broadcast messages |
14 days, up to 250 broadcast messages |
14 days, up to 250 broadcast messages |
Contact us |
| User Licenses | 1 User | Up to 5 Users | Up to 30 Users | Custom |
| WhatsApp Broadcast Marketing Campaigns | Unlimited* |
Unlimited* |
Unlimited* |
Unlimited* |
| Multitenant / Multi-User Access | ||||
| Conversations / month | 10,000 | 100,000 | Unlimited | Unlimited |
| Product catalog | Up to 50 products | Up to 500 products | Unlimited | Unlimited |
| Visual search (photo → product) | ||||
| Top-up credits | ||||
| Communication Channels | ||||
| WhatsApp Broadcast Marketing Campaigns | Unlimited* |
Unlimited* |
Unlimited* |
Unlimited* |
| WhatsApp Outbound Campaigns | ||||
| SMS | ||||
| Telegram | ||||
| Facebook Messenger | ||||
| Instagram DM | ||||
| Website Live Chat | ||||
| Unified Inbox | ||||
| AI & Automation | ||||
| AI-Powered Assistant | ||||
| Smart Auto-Replies | ||||
| Document Understanding (PDF, Word, Images) | ||||
| AI follow-ups (nudge quiet conversations) | ||||
| Self-learning AI (adapts to your brand voice) | ||||
| Custom AI personality | ||||
| Human-in-the-Loop Review | ||||
| Analytics & Reporting | ||||
| Advanced analytics & CSV export | ||||
| Predictive Analytics | ||||
| Customer Sentiment Analysis | ||||
| Trend Detection & Alerts | ||||
| Integrations & Customization | ||||
| CRM Integration | ||||
| Help-Desk Integration | ||||
| Billing System Integration | ||||
| Custom Integrations (API) | ||||
| Webhooks & Custom Workflows | ||||
| Support & Security | ||||
| Email Support | 48h response |
24h response |
Priority |
Dedicated manager |
| Phone Support | ||||
| Data Encryption (at rest & in transit) | ||||
| Data Residency | ||||
| SSO / SAML | ||||
| Audit Logs | ||||
*Unlimited WhatsApp Broadcast Marketing campaigns means HabariChat adds no caps and no per-campaign charges. Sending is subject only to Meta's sending limits, which grow with your account, and Meta's official per-message charges, passed through with 0% markup.
Everything you need to know about our pricing plans.
Absolutely! You can upgrade or downgrade your plan at any time. If you upgrade, you'll get immediate access to the new features. Downgrades take effect at the start of the next billing cycle.
Yes, every plan comes with a 14-day free trial, no credit card required. You get full access to every feature during the trial, with an allowance of up to 250 broadcast messages. Cancel anytime with no obligation.
Starter includes 10,000 conversations a month, Growth includes 100,000, and Premium and Enterprise are unlimited. A conversation is one back-and-forth exchange: a customer messages you and you or the AI reply. Broadcast marketing campaigns are unlimited on every plan and billed separately by Meta per message.
You never miss a customer: even at your limit, incoming messages always arrive and your team can always reply. Only campaigns and AI-drafted replies pause. Buy a top-up credit pack in seconds from your subscription page and it applies instantly. Credits never expire, so whatever you don't use rolls over to next month.
Every plan includes unlimited WhatsApp Broadcast Marketing campaigns because campaigns are one of the ways businesses start customer conversations. As a business grows, what it typically needs more of is team seats, AI capability, reporting, and conversation capacity rather than simply more broadcasts, so plans scale on those instead. The messages themselves are billed separately by Meta per message, with 0% markup from HabariChat, so message volume is paid at cost on every plan.
Yes! You can add additional user licenses to any plan. The Growth plan supports up to 5 users, Premium up to 30, and Enterprise can be customized for any team size. Contact our sales team for custom pricing.
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as mobile money payments (M-Pesa) for our customers in Kenya. All prices are in USD and KSh.
Yes! We offer special pricing for registered non-profit organizations, educational institutions, and startups. Contact our sales team with your details and we'll put together a custom plan for you.
Join thousands of businesses using HabariChat to deliver better customer experiences.