Answer them, sell to them, and message them back.

HabariChat is three things running on the same conversations: a shared inbox where an AI answers every channel, a product catalog it sells from inside the chat, and WhatsApp campaigns that reach your whole contact list.

New here? The setup guide walks you from sign-up to a live WhatsApp number in about 30 minutes.

Verified WhatsApp Tech Provider
ODPC Registered
14-day free trial
Six channels, one screen

The sale is lost in the gap between a customer asking and somebody answering.

It happens in three places: the messages nobody got to, the products nobody could show, and the customer list nobody ever wrote to.

Conversations everywhere

WhatsApp on the counter phone, Instagram on someone's personal phone, a Facebook page nobody checked since Friday. Messages slip through the cracks.

The 9pm question

A customer asks about a price after closing. Somebody sees it Tuesday morning, if they remember. By then that customer has bought elsewhere.

The pasted price list

Forty items in a wall of text with no pictures. The customer reads three lines, asks "how much for the second one," and the thread starts over.

A list you never message

Thousands of past customers sitting in your contacts. Sending to all of them from a phone is a day's work nobody has, so nobody does it.

Three things, running on the same conversations.

A campaign starts the chat, the AI answers it, the catalog sends the product. Three separate tools could never do that, because none of them sees what the others did.

1 Unified Inbox

Every message your business gets, on one screen.

All six land in one place your whole team works from. An AI answers them day and night, and pulls in a person the moment one needs it.

WhatsApp

Telegram

Messenger

Instagram

Email

Live Chat

  • Trained on your own documents. English or Swahili. It says so rather than guessing.
  • Handover with full history. The hard ones reach a human, in context.
  • The business owns the history. Not the handset, and not the person holding it.

Live simulation: six channels arriving in one shared inbox.

2 Product Catalog

They send a photo. You make the sale.

Load your products once. Ask by name or send a picture, and the AI replies with the real thing: a product card with the photo, the price and a Buy now button.

  • Search by photo. A customer's picture, matched to your catalog. Growth and above.
  • Orders that hold up. The AI drafts it, your team approves it. It commits nothing alone.
  • One catalog, every channel. With a sensible fallback where cards are not supported.
  • Bulk import and WooCommerce sync. A whole catalog in at once.

Live simulation: a question at 9pm becomes an order by morning.

3 WhatsApp Marketing

Your whole contact list, not 256 contacts.

Broadcast built for volume: your entire list, scheduled, targeted by tag. Replies land back in the shared inbox. Unlimited campaigns on every plan.

  • Keep WhatsApp on your phone. Coexistence runs the same number in both. Nobody learns a new one.
  • Official WhatsApp Business Platform. Opt-outs handled for you, quality rating watched.
  • 0% markup on messages. Meta's rate, plus your subscription. Nothing in between.

Live simulation: one campaign, the whole list, not 256 contacts.

What HabariChat does, in plain text

HabariChat is a customer conversation platform for businesses in Kenya and across Africa. It is three things running on the same conversations.

  1. Unified inbox. WhatsApp, Telegram, Facebook Messenger, Instagram DMs, email and website live chat land on one screen your whole team works from. An AI assistant trained on your own documents replies usually within a few seconds, day or night, and hands over to a person when the conversation calls for one.
  2. Product catalog. Your products are loaded once so the AI can sell from them inside the chat. It sends a WhatsApp product card with the photo, the price and a Buy now button, up to three per reply, and drafts the order for your team to approve. Customers can search by sending a photo on the Growth plan and above.
  3. WhatsApp Broadcast Marketing. Campaigns go to your own contact list on a schedule, targeted by tag, with delivery and reply tracking. Replies land back in the shared inbox. Campaigns are unlimited on every plan, subject only to Meta's sending limits, and Meta's per-message charges are passed through with 0% markup.

HabariChat is a verified WhatsApp Tech Provider on the official WhatsApp Business Platform, and Habari Labs Ltd is registered with Kenya's Office of the Data Protection Commissioner. There is a 14-day free trial and no credit card is required.

All three together

One customer, three times.

One customer, eleven weeks: the inbox that catches him, the catalog that sells to him, and the campaign that brings him back.

Live simulation: seven steps, one customer, all three parts doing their job.

Built for growing businesses.

Schools, hotels, shops, property agents and more: HabariChat already knows the questions your customers ask, and turns everyday inquiries into sales.

Schools

  • Automate admissions questions
  • Parent support & communication
  • Fee inquiries & reminders
Explore School Solutions →

Hotels

  • Booking support & inquiries
  • Guest communication automation
  • Instant responses to FAQs
Explore Hotel Solutions →

Ecommerce

  • Order tracking & updates
  • Customer support automation
  • Abandoned cart engagement
Explore Ecommerce Solutions →

Real Estate

  • Lead qualification automation
  • Property inquiry responses
  • Automated follow-ups
Explore Real Estate Solutions →

Our Clients & Partners

Infotronics
Nabo Africa
Plan & Place
Broadfields Capital
Morendat Institute of Oil & Gas
3x
Faster response times
60%
Reduce repetitive support
100%
Centralized conversations
15min
Average setup time

Simple, transparent pricing.

Choose the plan that fits your business. Upgrade anytime.

Monthly Annual Save 10%
Starter
For small businesses getting started with AI.
KSh 3,500 /month
$29 /month
  • 14-day free trial, full access (up to 250 broadcast messages)
  • 1 user license
  • All communication channels
  • AI-powered replies, around the clock
  • Unlimited WhatsApp Broadcast Marketing Campaigns
  • 10,000 conversations / month
  • Product catalog up to 50 products
  • Standard reports
  • Email support
  • Top-up credits available
Premium
The full platform, without limits.
KSh 64,500 /month
$499 /month
  • Everything in Growth, plus:
  • 30 user licenses
  • Unlimited conversations
  • Unlimited product catalog
  • Self-learning AI, adapts to your brand voice
  • Custom AI personality
  • Advanced analytics with predictions
  • Advanced reports
  • CRM, help-desk, billing, API & webhook integrations
  • Priority support
Enterprise
For large organizations with custom needs.
Custom
  • Everything in Premium, plus:
  • Custom user licenses
  • Unlimited everything
  • Custom features & integrations
  • Data residency
  • Dedicated support manager
  • SSO & advanced security

Answer faster, sell from the chat, and message your list.

All three, on the same conversations. Start your 14-day free trial, no credit card required.

Setting it up yourself? The setup guide walks every step, from sign-up to a live WhatsApp number, in about 30 minutes.

Contact Us

Have questions? We're here to help.

Call Us

+254 705 779 679

WhatsApp

+254 705 779 679

Visit Us

Nairobi