WhatsApp broadcast at volume

WhatsApp Broadcast, Without the Phone's Limits

You already know broadcast. This is the same idea built for volume and automation: your whole contact list instead of 256 contacts, campaigns that send on a schedule, and a team that shares the replies. Keep using WhatsApp on your phone while it runs.

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Official WhatsApp Business Platform · 0% added to message costs
Where phone broadcast stops

Broadcast on a phone keeps a small circle updated. It cannot run a business.

Phone broadcast is a fine place to start. Two things break as you grow: how far a send reaches, and the fact that a business is trying to run on one handset.

Broadcast lists are capped at 256 contacts, and only people who saved your number ever receive them.
Free lists show only the ticks in each separate chat, with no report of who received, read, or replied across the send.
No scheduling and no segments, so every send is somebody sitting there doing it by hand.
Only the person holding the phone can see or answer anything, so nobody can cover a shift, a weekend, or a sick day.
The chat history lives on that handset, so your customer record walks out with the employee who leaves.
Blasting marketing in bulk from a personal or Business app number gets it flagged and banned fast.
Keep your phone

You do not have to give up the WhatsApp app to grow past it.

This used to be the hard part. Connecting a number meant losing the app for that number, so businesses chose between the tool they used every day and the automation they needed. Coexistence removes that choice: the same number runs in HabariChat and stays live in the WhatsApp Business app on your phone.

On the phone, unchanged
  • Whoever manages the device keeps chatting in the WhatsApp Business app, with no new habit to learn.
  • Your existing chats stay put, and recent conversations sync across.
  • Setup is a QR scan, the same way you link WhatsApp to a computer.
In HabariChat, at the same time
  • Broadcast campaigns go out to your whole contact list on a schedule.
  • The AI answers the repetitive questions that come back, day or night.
  • Your whole team shares one inbox and one history on that same number.
Keep the number on your signage. It is already on your vehicles, packaging, cards, and every past invoice. Nothing gets reprinted and no customer learns a new number.
No cost in reach. A Coexistence number sends marketing template campaigns normally and climbs Meta's sending tiers exactly like a dedicated number.
Low risk to try. Nothing to migrate, no re-registration, and it is reversible if you change your mind.

See how Coexistence works

What you can send

Run real WhatsApp campaigns

Reach your whole customer list on WhatsApp, from one place.

Reach your whole list

Import a CSV of any size or start with everyone who has ever messaged you. No 256-contact cap.

Personalise every message

Add each customer's name and your own custom fields so the message feels one to one.

Add images, offers, and links

Send a banner, a price list, or a booking link, not just plain text.

Schedule the send

Line up campaigns for the time your customers are most likely to read them.

Segment by tags

Send the right message to the right group, such as VIPs, new customers, or a single town.

Replies come back to you

Every response lands in your HabariChat inbox with the campaign attached, ready to handle.

Send safely

Built to protect your number

WhatsApp marketing only works if your number stays healthy. HabariChat is built to keep it that way.

Verified WhatsApp Business Platform Tech Provider

Official WhatsApp Business Platform

As a Verified Meta Tech Provider, we send you through Meta's official Business Platform.

Your own contacts only

Message your own customers and people who contacted you.

Opt-outs handled for you

When someone opts out, we drop them from future campaigns automatically. No manual cleaning.

Quality rating protected

Reaching people who want to hear from you keeps blocks low, so your delivery stays strong.

How it works

From contact list to sent campaign in three steps

No new tools and no technical setup. You can have your first campaign out in minutes.

1

Import your contacts

Upload a CSV of any size or start with everyone who has messaged your inbox, then tag them into segments.

2

Build your message

Write it once, personalise it with each customer's name, add an image, offer, or link, and preview it before you send.

3

Send and track

Hit send and watch delivered, read, and replied counts update live. Every reply flows back to your inbox.

Campaigns by industry

What businesses send on WhatsApp

A few examples of campaigns that work for customers across Kenya.

Real estate
New listings, price drops, and open-house invites to your buyers.
Schools
Fee reminders, admissions updates, and term notices to parents.
Clinics
Appointment reminders and health campaigns to your patients.
Hotels and tourism
Seasonal offers and booking confirmations to past guests.
Online shops
Promotions, restock alerts, and order updates to your customers.
Finance and SACCOs
Statements, due-date reminders, and member offers.

See how HabariChat WhatsApp Broadcast Marketing works.

Pricing

One subscription. No markup on messages.

Team plans add seats as you grow. WhatsApp message fees always go straight to Meta.

Platform
From KSh 3,500

per month for the full platform: unlimited marketing campaigns, shared inbox, AI replies, and analytics. Multi-user plans for teams.

Per message
~KSh 3

is Meta's rate for a marketing message in Kenya, paid to Meta at its published rates with 0% markup from HabariChat, ever.

See all plans

Frequently asked questions

Common questions about running WhatsApp campaigns.

We have hundreds of customers but rarely follow up. Can this help?
Yes. Instead of manually messaging customers one by one, you can send targeted campaigns to your customer list in minutes. Promote offers, announce events, send reminders, or re-engage past customers at scale.
How much does it cost to send a WhatsApp broadcast?
WhatsApp Broadcast Marketing is included in every HabariChat plan, starting at KSh 3,500 per month, with unlimited campaigns and no per-campaign charge from HabariChat. Meta bills message delivery separately at its published rates, about KSh 3 per marketing message in Kenya, with 0% markup from HabariChat. Replying to customers within 24 hours of their message is free.
How do I know if my campaigns are working?
HabariChat shows delivery, engagement, replies, and campaign performance so you can see which messages are generating customer conversations and opportunities.
We don't have time to respond to every campaign reply.
Every reply lands in your HabariChat inbox where your team can collaborate, and AI can automatically answer common questions before escalating more complex conversations.
We already use WhatsApp Business. Why switch?
WhatsApp Business works well for one-to-one conversations, but its broadcasts are limited: free lists stop at 256 contacts who saved your number, and the newer paid broadcasts trial reaches up to 500 opted-in contacts per send. HabariChat campaigns run on the WhatsApp Business Platform, adding your whole contact list, segments, scheduling, campaign analytics, automation, and team collaboration.
Will I lose the WhatsApp app on my phone?
No. With Coexistence your number connects to HabariChat and stays active in the WhatsApp Business app at the same time, so you keep chatting from your phone exactly as you do now and messages sync both ways. Setup is a QR scan, with no re-registration and nothing to migrate. This used to be the real obstacle, because connecting a number once meant losing the app for it.
Can someone keep replying from the phone while we send campaigns?
Yes, and it is how most growing businesses run it. Campaigns go out from HabariChat to your whole list while the person who manages the device keeps answering queries in the WhatsApp Business app, with no new habit to learn. Both run on the same number, so every conversation sits in one shared history the rest of the team can see and pick up.
Do we have to change the number that is on our signage?
No. You keep the number already printed on your vehicles, packaging, cards, and past invoices, so nothing gets reprinted and no customer has to learn a new one. A Coexistence number sends campaigns normally and climbs Meta's sending tiers exactly like a dedicated number, so keeping it costs you nothing in reach.
Can I target different contact groups?
Yes. Segment customers by tags, location, customer type, or any tag your team adds, so you send relevant campaigns instead of the same message to everyone.
How do I avoid sending campaigns to people who no longer want them?
HabariChat automatically tracks opt-outs and keeps those contacts out of future campaigns. Your team can focus on marketing without worrying about who should or shouldn't receive messages.
Will my WhatsApp number get banned?
Most account restrictions happen when businesses send bulk messages through personal WhatsApp accounts or ignore WhatsApp's messaging policies. HabariChat uses the official WhatsApp Business Platform and includes tools such as opt-out management and audience segmentation to help you run campaigns responsibly.
Do I need a WhatsApp Business API account?
Yes, campaigns send through the official WhatsApp Business Platform. If you do not have it yet, our team helps you get set up as part of onboarding, usually within a day. You can keep the number you already use, and with Coexistence it stays live in the WhatsApp Business app on your phone at the same time, so there is nothing to migrate.
What types of campaigns can I send?
You can send promotions, special offers, event announcements, product launches, appointment reminders, payment reminders, customer updates, re-engagement campaigns, and other targeted messages to customers who have interacted with your business.

Your next WhatsApp campaign is minutes away.

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No credit card · 14 days free · Keep using WhatsApp on your phone