The AI Assistant

Swahili & Sheng support

Your customers speak the way they speak. The AI meets them there, in English, Swahili, or Sheng, even when they switch mid-chat.

Swahili & Sheng

HabariChat is built for the Kenyan and African market, where customers often message in English, Swahili, or Sheng, and even switch between them in the same chat. The AI understands and replies naturally in the language the customer is using.

Tip: because the AI answers from your knowledge base, you can write your documents in English and the AI will still respond to a customer in Swahili or Sheng, no need to translate everything yourself.

Common questions

Does HabariChat support Swahili and Sheng?

Yes. HabariChat is built for the Kenyan and African market, and its AI understands and replies naturally in English, Swahili and Sheng.

Can the AI handle customers who mix languages in one chat?

Yes. Customers often switch between English, Swahili and Sheng in the same conversation, and the AI follows along, replying in the language the customer is using.

What language will the AI reply in?

The AI replies in the language the customer is using, whether that is English, Swahili or Sheng, so the conversation feels natural to them.