How can we help you?

Welcome to HabariChat! Pick a topic below to set up your account, connect your channels, train your AI, and start handling customer conversations like a pro.

Getting Started

Go from sign-up to your first answered conversation.

Set Up HabariChat Yourself

One walkthrough, about 30 minutes: open an account, connect your existing WhatsApp number without losing it from your phone, then start selling.

Your Account

Create, access, and manage your account, profile, and password.

Connecting Channels

Link WhatsApp, Facebook, Instagram, Telegram, email, and your website.

The Unified Inbox

Every conversation from every channel in one shared screen.

The AI Assistant

Your always-on helper that replies in under 2 seconds, 24/7.

AI Center & Knowledge Base

Upload your prices, policies, and FAQs so the AI answers like you.

Commerce

Orders taken in chat, M-Pesa codes matched to them, and the follow-ups that bring customers back.

WhatsApp Broadcast Marketing

Send broadcasts and campaigns, then track delivery and replies.

WhatsApp Message Templates

Pre-approved messages to start conversations. We auto-build them so they pass Meta review.

Intelligence & Reports

Sentiment, summaries, quality scoring, and dashboards, automatically. Plus Acquisition reports: which ads and campaigns brought customers who bought.

Team Management

Add colleagues, set their roles, and collaborate on conversations.

Billing & Plans

Plans, payment methods, invoices, and cancellation.

Security & Privacy

How your data is encrypted, protected, and kept private to you.

Data Protection Compliance

ODPC registration numbers, who controls what, and how to get a DPA.

Troubleshooting

Quick fixes for the most common setup and usage issues.

Product Updates

What's new in HabariChat: the latest features and improvements, newest first.

Get More Help

Reach a real person and see what support is included on your plan.

Still need a hand?

Our team is happy to help you get set up and answer any question.

WhatsApp Us

The fastest way to reach us.

+254 705 779 679

Email Support

We'll get back to you soon.

[email protected]

Call Us

Mon–Fri, 9:00–17:00 EAT.

+254 705 779 679

Start Free Trial

14 days, no card required.

Sign up now