Team Management

Add colleagues, set their roles, and collaborate on conversations together.

Add a member & role

Mockup
HabariChat
Inboxes
Documents
Settings
Team Management Add member
Administrator
Supervisor
Agent
Mockup of Team Management, members with their roles. To be replaced with a real screenshot.
  1. Open Settings and go to Team Management.
  2. Add a member by email address.
  3. Assign their role, Agent, Supervisor, or Administrator, and any channel-specific access.
  4. Save.
Enterprise customers can sync users automatically with Active Directory or SAML.

Each new member gets an email inviting them to join. They accept it, set a password, and land in the shared inbox, no plan or channel setup on their side. Point them to the invited-member guide if they need a hand.

Invite not received or link expired? Open Team Management, find the pending member, and resend the invite. Ask them to check their spam folder first, and confirm you sent it to the right email address.

Team seats per plan

How many team members you can have depends on your plan:

  • Starter: 1 user
  • Growth: up to 5 users
  • Premium: up to 30 users
  • Enterprise: a custom number for any team size

You can add extra user licences, custom pricing for additional seats is arranged with the team. See View or change plan to upgrade.