Getting Started
New to HabariChat? Setup takes less than 15 minutes and needs no coding. This is the fastest path from sign-up to your first answered conversation.
Sign up & connect
Create your account and connect a channel like WhatsApp.
Train the AI
Upload your prices, policies, and FAQs so it answers like you.
Go live
Start handling customer conversations, 24/7, in seconds.
What is HabariChat?
HabariChat is an all-in-one customer messaging platform built for African and Kenyan businesses. It brings every channel you use to talk to customers, WhatsApp, SMS, Telegram, Facebook Messenger, Instagram DM, email, and website live chat, into one shared inbox, and adds an AI assistant that answers customers instantly, day and night.
Think of it as one smart inbox plus an always-on helper that replies for you. It even understands when customers switch between English, Swahili, and Sheng in the same chat.
The 15-minute setup
The whole flow is visual and done through your dashboard, no technical skills needed:
- Sign up at app.habarichat.ai/auth/signup.
- Connect a channel, such as your WhatsApp Business number.
- Train the AI on your services, prices, policies, and common questions.
- Go live and start handling conversations.
Create your account
You'll need a business name, an email address, and a strong password (a knowledge base is optional, you can add it later).
- Go to habarichat.ai and click Get Started (or Sign Up).
- Choose a plan, you can upgrade later as you grow.
- Enter your business name, email, and password, or sign up with Google or Microsoft.
- Verify your email: check your inbox for a verification link and click it to confirm your address.
- Once verified, you have full access. Finish by uploading your knowledge base and connecting your channels.
Guided onboarding
On your first login, a short guided onboarding walks you through setup:
- Click Start Onboarding.
- Step 1 – Industry: choose your industry so the AI and features are tailored to you.
- Step 2 – Connect inboxes: connect your channels, starting with the ones you use most.
- Step 3 – Documents: upload your initial business documents so the AI learns about you.
- Finish and you're taken to the dashboard, ready to go.
Your dashboard
When onboarding is done, you land on your Dashboard — a live snapshot of how your AI and team are handling conversations: messages handled, AI resolution rate, average response time, escalations, customer satisfaction, and where your knowledge base has gaps.
Free trial
Every HabariChat plan comes with a 14-day free trial with full access to all features, and no credit card is required to start. You can set everything up and see how it handles real customer chats before you pay anything.
On every plan, the trial includes an allowance of up to 250 broadcast messages.
The Enterprise plan is arranged by contacting the team rather than through the standard self-serve trial.
Do I need to code?
No coding is required at all. The entire setup is visual: you connect your channels, add your business information to train the AI, and adjust settings from your dashboard. Your customer service, admin, or operations team can run everything without developers.
The only step that involves code is the website live chat widget, and that's just copying and pasting one small snippet onto your site.
See a live demo
HabariChat has interactive simulations that show features and industries in action. A few to start with: