WhatsApp Broadcast Marketing

Send broadcasts and campaigns to your contacts straight from HabariChat. Replies land back in your normal inbox, so a campaign turns into real conversations.

WhatsApp Broadcast Marketing starts with a connected WhatsApp number. If you haven't done that yet, begin with Step 1 below, then come back here.

Step 1 Connect your number Onboard or add a number with Meta Embedded Signup. Step 2 · You're here WhatsApp Broadcast Marketing Build contact lists and send broadcast campaigns. Step 3 Message Templates Get pre-approved templates to message outside the 24-hour window.

Watch a WhatsApp campaign built end to end From the dashboard through the four-step wizard, see how a broadcast turns into real conversations.

Launch demo

Open WhatsApp Broadcast Marketing

Log in to HabariChat.
Click Marketing in the left navigation (or go to app.habarichat.ai/marketing).
Make sure your WhatsApp channel is connected under Inboxes before creating a campaign.

The Marketing Overview shows your headline stats — Sent, Delivery rate, Read rate, and Cost — above a table of active campaigns.

HabariChat Marketing Overview showing headline stats and a table of active campaigns with status, schedule, sent, delivered, read, delivery rate, read rate and cost, plus a New Campaign button — The Marketing **Overview**. Headline stats sit above your active campaigns, and **New Campaign** (top right) starts the wizard.

WhatsApp Broadcast Marketing guides

Each part of WhatsApp Broadcast Marketing has its own step-by-step guide. Pick where you are:

Add contacts

Import from your inbox or a CSV, add contacts manually, and keep each contact's source and opt-in status in one place.

Read the guide

Create & send a campaign

Use the four-step wizard, Basics, Template, Audience, Review and schedule, to turn a list into a broadcast with a live preview.

Read the guide

Message templates

Create and submit Meta-approved templates so you can reach customers outside the 24-hour service window.

Read the guide

Sending limits

Meta's messaging tiers, from 250 to unlimited customers a day, and how you move up as volume and quality build.

Read the guide

Quality rating

What Green, Yellow and Red mean, what lowers your rating, and how to recover it so your limits keep growing.

Read the guide

Message costs

Charges are paid to Meta at published rates with 0% markup, and depend on the message category and country.

Read the guide

Common questions

I already send broadcasts from my phone. What's different here?

Phone broadcast lists stop at 256 contacts, only reach people who saved your number, and show just the ticks in each individual chat. Campaigns in HabariChat go through the official WhatsApp Business Platform, so one send can reach your whole contact list whether or not they saved your number, with sent, delivered, read and replied counts for the whole campaign, and every reply lands back in your team inbox.

Will people who haven't saved my number receive my campaign?

Yes. Campaigns are delivered to every contact in your audience whether or not they saved your number, because they are sent through the WhatsApp Business Platform rather than a phone broadcast list. What shapes your reach is Meta's sending limit for your number, which starts at 250 unique customers a day and grows as quality and volume build.

Can customers reply to a campaign?

Yes. Replies land in your normal HabariChat inbox, where your team or the AI assistant can answer, so a broadcast turns into real conversations. Campaign reports show exactly who replied.