WhatsApp Broadcast Marketing

Create & send a WhatsApp campaign

A four-step wizard turns a contact list and an approved template into a broadcast, with a live WhatsApp preview that updates as you go. Replies land back in your inbox, so a campaign becomes real conversations.

Watch a WhatsApp campaign built end to end From the dashboard through the four-step wizard, see how a broadcast turns into real conversations.
Launch demo

Create & send a campaign

Before you start

Clicking Create Campaign opens a four-step wizard — Basics → Template → Audience → Review & schedule — with a live WhatsApp preview that updates as you go (you can watch the whole flow in the demo above).

HabariChat Marketing Overview showing the active campaigns table with campaign name, status, schedule, sent, delivered, read, delivery rate, read rate and cost columns, and a New Campaign button
The Marketing → Overview tab. Click New Campaign (top right) to open the four-step wizard.
  1. Basics: name the campaign and choose the WhatsApp inbox that will send it.
  2. Template: pick a Meta-approved message template. Only approved templates can be broadcast; the preview shows its variables ({{1}}, {{2}}) live.
  3. Audience: choose a saved segment or specific contacts.
  4. Review & schedule: map the template's variables to contact fields, then choose Send now or Schedule.
  5. Click Launch campaign.
Step 2 of the HabariChat campaign wizard, Template, showing a searchable list of Meta-approved WhatsApp templates with the shoppoa_fresh_deals marketing template selected, beside a live WhatsApp phone preview of the message
Step 2, Template. Only Meta-approved templates can be broadcast. Pick one and the WhatsApp preview on the right updates live, showing variables such as {{1}} and {{2}}.
Step 4 of the HabariChat campaign wizard, Review and schedule, showing template variable mapping for the first and second variables, a Send now or Schedule choice, and a live WhatsApp phone preview with the variables resolved
Step 4, Review & schedule. Map each variable to a contact field (with a fallback), confirm the live preview, then choose Send now or Schedule.
After sending, replies land in your inbox and you can track sent, delivered, read, and replied counts in real time. See your numbers in Marketing reports.
HabariChat Marketing Overview after launching, with a Campaign launched confirmation toast and the New Users Campaign row highlighted with a Sending status
Once you click Launch campaign, the broadcast appears in your campaigns list as Sending, with delivery and read counts updating in real time.

Common questions

How do I create a WhatsApp broadcast campaign in HabariChat?

Click Create Campaign to open a four-step wizard: Basics (name it and choose the WhatsApp inbox), Template (pick a Meta-approved template), Audience (choose a segment or specific contacts), then Review and schedule (map variables and send now or schedule). Finish with Launch campaign.

Why can I only pick approved templates for a campaign?

Meta requires that broadcast messages use pre-approved message templates. Only approved templates can be sent in a campaign, and the live preview shows their variables, such as {{1}} and {{2}}, as you build.

Can I schedule a WhatsApp campaign for later?

Yes. In the Review and schedule step you can choose Send now or Schedule the campaign for a later date and time. After sending, replies land in your inbox and you can track sent, delivered, read and replied counts in real time.

Related articles