WhatsApp message costs

WhatsApp message charges are paid to Meta at its published rates, with 0% markup from HabariChat. What you pay depends on the message category and the country you're messaging.

Message costs

WhatsApp message charges are billed per message and paid to Meta at Meta's published rates, HabariChat adds 0% markup. Your HabariChat subscription and your WhatsApp message costs are two separate things.

Cost depends on the message category:

CategoryUsed forRelative cost
MarketingPromotions, offers, broadcastsHighest
UtilityOrder updates, receipts, notificationsMuch cheaper
AuthenticationOne-time passcodes & verificationLow
ServiceYour replies within the 24-hour windowFree

What a message actually costs depends on the country you're messaging, and Meta publishes a separate rate for every market. Its pricing page lets you pick your country and your currency, so you can read the exact figure for Marketing, Utility and Authentication messages where your customers are rather than working from an average.

Check the current rate for your market on Meta's official pricing page at whatsappbusiness.com/products/platform-pricing.
Tip: keep costs down by replying inside the 24-hour service window (free) and using Utility templates for order updates and notifications instead of Marketing templates where you can.

Common questions

How much do WhatsApp messages cost on HabariChat?

WhatsApp message charges are billed per message and paid to Meta at Meta's published rates, with 0% markup from HabariChat. The exact cost depends on the message category (Marketing, Utility, Authentication or Service) and the country, and the country you're messaging. Meta publishes a rate for every market, so select your country and currency on its pricing page at whatsappbusiness.com/products/platform-pricing to see exactly what applies to you.

Are my WhatsApp replies within 24 hours free?

Yes. Service messages, which are your replies within the 24-hour customer service window, are free. Marketing messages cost the most, while Utility and Authentication messages are cheaper.

Is the WhatsApp message cost part of my HabariChat subscription?

No. Your HabariChat subscription and your WhatsApp message costs are two separate things. The message charges are paid to Meta, while your subscription covers the HabariChat platform.