Instagram requirement 3 of 3

Authorize access via Facebook login

The last step connects everything. You log in with Facebook, choose the Page linked to your Instagram account, and grant the messaging permissions. You never share your password with HabariChat, and you can revoke access any time.

Why Facebook login

Instagram does not hand out messaging access directly. It is granted through Meta, using the Facebook Page your Instagram account is linked to. So when you authorise HabariChat, you log in with Facebook, pick that Page, and approve the permissions. Meta then issues a secure access token, and your DMs start flowing into your unified inbox.

Before this step: your account must already be a Business or Creator account and linked to a Facebook Page. If either is missing, start with requirement 1 and requirement 2.

Grant access

Before you start
  • An Instagram Business or Creator account, linked to a Facebook Page.
  • Admin access to that Facebook Page.
  • You are logged into HabariChat.

Steps

  1. In HabariChat, go to Inboxes → + Connect New Channel and select Instagram Business.
  2. Click Connect with Facebook. Meta's own login screen opens.
  3. Log in to Facebook and select the Page linked to your Instagram account.
  4. Keep every requested permission switched on, then approve.
  5. HabariChat saves the connection and the Instagram inbox becomes active.
  6. Send a test DM from another profile and confirm it lands in your inbox.
Important: if you turn off any permission during login, Instagram DMs will not sync. If you switched some off by accident, reconnect and approve them all.

Is this safe?

Yes. You sign in on Meta's own page, not inside HabariChat, so your password is never shared with us. Meta returns a secure access token scoped only to the messaging permissions you approved. You stay in control: you can review or revoke HabariChat's access at any time in Facebook Settings → Business integrations.

Troubleshooting

IssueWhat to do
"Authentication Required"Log into HabariChat first, then start the connection.
Your Page or Instagram isn't listedConfirm the account is professional and linked to that Page.
DMs not syncing after connectingReconnect and make sure every permission is switched on.
Want to disconnectRevoke access in Facebook Settings → Business integrations.

Common questions

Why do I log in with Facebook to connect Instagram?

Instagram messaging is managed through Meta. The permissions that let HabariChat handle your Instagram DMs are granted through the Facebook Page your Instagram account is linked to, so the authorisation happens through Facebook login.

Does HabariChat get my Facebook or Instagram password?

No. You log in on Meta's own screen and HabariChat never sees your password. Meta returns a secure access token that is limited to the messaging permissions you approve, and you can revoke it any time in your Facebook settings.

What permissions does HabariChat ask for?

HabariChat requests the permissions needed to read and reply to your Instagram DMs and to show your linked Page. Keep all requested permissions switched on during login, because turning any off will stop messages from syncing.

Sources

This requirement and the steps above follow Meta's official guidance on Instagram messaging access and Facebook login permissions:

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