How can we help you?

Welcome to HabariChat! Pick a topic below to set up your account, connect your channels, train your AI, and start handling customer conversations like a pro.

Getting Started

Go from sign-up to your first answered conversation in under 15 minutes.

Your Account

Create, access, and manage your account, profile, and password.

Connecting Channels

Link WhatsApp, Facebook, Instagram, Telegram, email, and your website.

The Unified Inbox

Every conversation from every channel in one shared screen.

The AI Assistant

Your always-on helper that replies in under 2 seconds, 24/7.

Documents & Knowledge Base

Upload your prices, policies, and FAQs so the AI answers like you.

WhatsApp Broadcast Marketing

Send broadcasts and campaigns, then track delivery and replies.

WhatsApp Message Templates

Pre-approved messages to start conversations. We auto-build them so they pass Meta review.

Intelligence & Reports

Sentiment, summaries, quality scoring, and dashboards, automatically.

Team Management

Add colleagues, set their roles, and collaborate on conversations.

Billing & Plans

Plans, payments (including M-Pesa), invoices, and cancellation.

Security & Privacy

How your data is encrypted, protected, and kept private to you.

Troubleshooting

Quick fixes for the most common setup and usage issues.

Product Updates

What's new in HabariChat: the latest features and improvements, newest first.

Get More Help

Reach a real person and see what support is included on your plan.

Still need a hand?

Our team is happy to help you get set up and answer any question.

WhatsApp Us

The fastest way to reach us.

+254 705 779 679

Email Support

We'll get back to you soon.

[email protected]

Call Us

Mon–Fri, 9:00–17:00 EAT.

+254 722 989 754

Start Free Trial

14 days, no card required.

Sign up now